Privacy Policy

Overview

Krifian LLC ("Krifian," "Company," "we," "us," or "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and otherwise process information when you interact with our website, web development services, WordPress development services, WooCommerce development services, consulting services, client communications, support services, and marketing activities (collectively, the "Services").

This Privacy Policy applies to information collected online and offline in connection with the Services and includes disclosures relevant to users in the United States, the European Economic Area ("EEA"), the United Kingdom ("UK"), and other international users where applicable. If you do not agree with this Privacy Policy, please do not use the Services.

Introduction

Krifian LLC is a Wyoming limited liability company located at 30 N Gould St Ste R, Sheridan, Wyoming 82801.

We provide WordPress development, WooCommerce development, website development, website maintenance, technical consulting, and related web development services. In providing the Services, we may collect and process personal information as described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect information you provide directly, information collected automatically, and information received from third parties.

Information you provide may include your name, email address, phone number, company name, billing and payment information, communications, submitted forms, uploaded files, project information, support requests, project requirements, website content, design materials, and other information submitted through our website, consulting engagements, support channels, contact forms, scheduling tools, surveys, or communications.

Information collected automatically may include website usage information, device information, IP address, browser and operating system information, referral URLs, access dates and times, pages viewed, actions taken within the Services, analytics data, cookie data, and similar information collected through log files, pixels, tags, SDKs, and related tracking technologies.

We may receive information from third parties such as payment processors, analytics providers, advertising and marketing partners, CRM providers, communication providers, identity, security, and fraud prevention providers, cloud hosting providers, software integration partners, public sources, or business contact databases where permitted by law.

Unless specifically required for a service and expressly agreed by us, please do not submit sensitive personal information, including government identification numbers, financial account credentials, health information, biometric data, or information about children. If you submit sensitive information in project materials, uploaded files, support requests, website content, or other materials, you do so at your own discretion and subject to applicable law and any separate written agreement with us.

How We Use Information

We may use personal information and other data for the purposes below:

• providing, maintaining, delivering, and improving the Services;
• operating and supporting WordPress development, WooCommerce development, website development, consulting, maintenance, and related web development services;
• processing project requirements, website content, uploaded files, design materials, project inputs, and other submissions;
• responding to inquiries, communicating with you, delivering projects, and providing customer support and troubleshooting;
• account management, relationship management, billing, transactions, security, monitoring, incident detection, and fraud prevention;
• debugging, quality assurance, testing, service optimization, analytics, reporting, performance measurement, product development, and internal research;
• complying with legal obligations, enforcing our legal rights, and sending administrative, operational, technical, service-related, marketing, or promotional communications where permitted by law.

We may also use aggregated or de-identified information for lawful business purposes, including analytics, benchmarking, service improvement, and operational planning, provided it is not used to identify a particular individual.

Artificial Intelligence Services

Certain Services may involve artificial intelligence tools, machine learning technologies, large language models, or other third-party technologies used as internal tools to assist in providing requested services.

Where AI tools are used, you may submit files, messages, project information, website content, documentation, instructions, and other content necessary for the requested Services. Our AI systems and automated tools may process submitted information to generate responses, perform tasks, classify or transform data, support workflows, or assist in delivering the Services.

We may use third-party AI providers, model providers, cloud providers, infrastructure vendors, contractors, and service providers to support the Services. Those parties may access relevant information on a need-to-know basis and will be subject to confidentiality or service obligations as appropriate.

We do not use customer confidential information to train our own or third-party AI models unless the customer has expressly authorized that use in writing. If a separate agreement includes more specific AI data handling, confidentiality, security, or model training terms, that agreement controls to the extent of any conflict.

Where technically available, Krifian will use commercially reasonable efforts to use AI services, platforms, and providers that offer data protection measures designed to prevent customer data from being used for model training without authorization. AI-generated outputs may be inaccurate, incomplete, or unsuitable for some use cases, and you are responsible for reviewing outputs before relying on them, especially for legal, regulatory, technical, financial, employment, healthcare, or other high-risk decisions.

Legal Bases for Processing

If you are located in the EEA or UK, we process personal data on one or more legal bases depending on the context: contract performance, consent, legitimate interests, and legal obligations.

Contract performance may apply when processing is necessary to enter into or perform a contract with you, including providing Services, processing transactions, and responding to service requests. Consent may apply to certain marketing communications or optional cookies. Legitimate interests may apply to service administration, security, fraud prevention, analytics, product improvement, business operations, and communications related to the Services. Legal obligations may apply where processing is necessary to comply with applicable laws, legal processes, or enforceable governmental requests.

Where we rely on consent, you may withdraw it at any time, but withdrawal will not affect the lawfulness of processing that occurred before withdrawal.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Services, understand usage, remember preferences, improve performance, support security, and, where permitted, deliver relevant marketing.

The types of cookies and tracking technologies we may use include analytics cookies, functionality cookies, security cookies, and marketing cookies. These may help measure traffic, improve performance, remember settings, support authentication, detect abuse, protect accounts, measure campaigns, support remarketing, and improve user experience.

You may be able to manage cookies through your browser settings, cookie banner, or device controls. Disabling certain cookies may affect the functionality of the Services.

Third-Party Service Providers

We may use third-party service providers, subprocessors, contractors, and vendors to support our business and the Services. These may include OpenAI, Anthropic, Google, Microsoft, Amazon Web Services (AWS), payment processors, CRM providers, analytics providers, communication providers, hosting providers, security providers, customer support tools, scheduling tools, project management providers, and other infrastructure, development, hosting, communication, analytics, security, or technology vendors.

These providers may change from time to time. We may permit them to process personal information on our behalf for the purposes described in this Privacy Policy, subject to contractual, confidentiality, and security obligations as appropriate.

Information Sharing

We may share personal information and other data with service providers, vendors, subprocessors, contractors, independent professionals, affiliates, and related entities where relevant to our operations or delivery of the Services.

We may also share information where required by law, court order, law enforcement request, subpoena, or legal process; where necessary to protect our rights, property, systems, users, or business; in connection with fraud prevention, security, or enforcement of agreements; in connection with a merger, acquisition, financing, asset sale, reorganization, bankruptcy, or other business transfer; or with your consent or at your direction.

We do not sell personal information. We also do not use customer confidential information to train AI models unless expressly authorized by the customer.

International Data Transfers

Krifian is based in the United States, and we and our service providers may process information in the United States and other countries that may have data protection laws different from those in your jurisdiction.

If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions. Where required by law, we will implement appropriate safeguards for international data transfers, which may include contractual protections such as standard contractual clauses or other legally recognized transfer mechanisms.

By using the Services or submitting information to us, you acknowledge that your information may be transferred internationally as described in this Privacy Policy, subject to applicable legal requirements.

Data Security

We maintain reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse. These safeguards may include access controls, encryption where appropriate, vendor management practices, authentication controls, security monitoring, and personnel confidentiality measures.

However, no method of transmission over the Internet, electronic storage, or security procedure is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, perform contractual obligations, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business needs.

Retention periods may vary depending on the type of information, the nature of the Services, applicable legal requirements, and operational needs. We may retain de-identified or aggregated information for a longer period where permitted by law.

User Rights

Depending on your location and applicable law, you may have rights to access personal information we hold about you, request correction, request deletion, request portability, request restriction of processing, object to certain processing including processing based on legitimate interests or direct marketing, and withdraw consent where processing is based on consent.

To exercise applicable rights, contact us using the details below. We may need to verify your identity before processing your request and may deny or limit requests where permitted by law. If you are located in the EEA or UK, you may also have the right to lodge a complaint with your local supervisory authority.

California Privacy Rights

If you are a California resident, California law may provide specific rights regarding your personal information, subject to certain exceptions. These may include the right to know the categories of personal information we collect, use, disclose, and share; the categories of sources; the business or commercial purposes for collection, use, or disclosure; the categories of third parties to whom information is disclosed; access to specific pieces of personal information; deletion; correction; and the right not to be discriminated against for exercising applicable privacy rights.

In the preceding 12 months, we may have collected the categories described in "Information We Collect," including identifiers, commercial information, Internet or electronic network activity information, professional or employment-related information, communications, and other information you submit through forms, uploaded files, project materials, support requests, website content, and related service interactions.

We collect and use these categories for the purposes described in "How We Use Information" and may disclose them to the categories of recipients described in "Third-Party Service Providers" and "Information Sharing." We do not sell personal information and do not knowingly sell or share the personal information of consumers under 16 years of age. California residents may submit privacy requests by contacting us at the email address below, and we will verify requests as required by law.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

If additional age thresholds apply under the laws of your jurisdiction, you should not use the Services except as permitted by applicable law.

Third-Party Links

The Services may contain links to third-party websites, applications, integrations, or services that are not operated or controlled by Krifian. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review the privacy policies of any third-party services you access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, technology, vendors, or business practices. When we do, we will post the updated version on our website and update the "Last Updated" date above. In some cases, we may provide additional notice as required by law.

Your continued use of the Services after any update becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.